General - Frequently Asked Questions

  1. How do I login to My.Seneca?
  2. What browser do I need to use My.Seneca?
  3. If I need more help, who can I contact?
  4. How and when are my new subjects created in My.Seneca?
  5. How long after the semester ends do students have access to their courses?
  6. Is it possible to access My.Seneca from my home?

 

  1. How do I login to My.Seneca?
    To Log in go to https://my.senecacollege.ca. Enter your My.Seneca Username and password, just like how you access your Seneca E-mail or SIRIS.
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  2. What browser do I need to use My.Seneca?
    My.Seneca requires that you have a Java-enabled web browser, please ensure your browser has these features enabled. Mozilla Firefox 3.x, Microsoft Internet Explorer 7.x or Safari 3.x are the recommended web browsers.
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  3. If I need more help, who can I contact?
    Students are required to contact the Student Help Desk.

    Faculty should contact the Employee Help Desk.

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  4. How and when are my new subjects created in My.Seneca?
    New subjects are automatically created on My.Seneca once full-time registration opens. This process usually happens about two weeks before the start of the semester.

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  5. How long after the semester ends do students have access to their courses?
    Full time (Day) courses on My.Seneca are available for two weeks after the official end date of the semester - this date is set by the Registrar. Part time (Continuing Education) courses are available for one day after the last day of class. Please note that these dates can be extended under special circumstances consistent with the Academic Policy such as the assignment of an incomplete grade requiring the student to have access to the material in My.Seneca in order to complete the course. Both the instructor of the course and the Chair of the Program have to submit a request to have student access to a course extended.

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  6. Is it possible to access My.Seneca from my home?
    Yes, My.Seneca is accessible from any computer with Internet access, whether you are on campus or at home!.

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